Privacy policy
At Soleivera, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
1. Information We Collect
When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding orders and inquiries
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send promotional emails and marketing communications (with your consent where required)
3. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties that help us operate our business, including:
- Payment processors
- Shipping carriers
- Marketing and advertising partners
- Website hosting and analytics providers
- Legal authorities when required by law
4. Payment Information
Payments are processed securely through trusted payment providers. We do not store complete payment card details on our servers.
5. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Deliver personalized advertisements
You can manage or disable cookies through your browser settings.
6. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details below.
8. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.
9. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
10. Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
Email: support@soleivera.com
Website: soleivera.shopify.com
Business Name: Soleivera
By using our website, you acknowledge that you have read and understood this Privacy Policy.